Long-term care analytics, in one view Ask any question. Get the answer from every building.
CarePulse pulls your phone system, nurse call, referral email, EHR/eMAR, payroll and maintenance logs from every building into one place. So a plain-English question gets a real answer in seconds, not a week of spreadsheets.
- Phone systems
- Nurse call
- Referral email
- EHR / eMAR
- Payroll & scheduling
- Maintenance logs
Sample questions on demo data for a 3-building group.
Built for every kind of long-term care: skilled nursing, assisted living, memory care, ICF/IID and residential care homes.
Every signal your building throws off, measured in one place.
Most analytics tools only see the EHR. Whether you run a skilled nursing facility, an assisted living or memory care community, or an ICF/IID home, your building also runs on phones, call lights, inboxes, and schedules. CarePulse is built to bring all of it together.
Administrators, DONs, and owners finally see the same numbers.
No more waiting on a Friday spreadsheet. Every role gets a view built for the decisions they actually make.
- AdministratorMorning brief: census or occupancy, calls missed overnight, call-light outliers, referral emails waiting, late med passes, and MDS due today in skilled nursing.
- Director of Nursing or WellnessResponse times by hall and shift, frequent callers, staffing hours against acuity, med-pass timeliness, QM movers.
- Admissions & marketingEvery referral call and email, time to first reply, inquiry-to-tour-to-move-in conversion, and which hospitals are sending.
- Owner / regionalEvery building on one screen, ranked. Payer mix, occupancy, A/R, and the operational drivers behind them.
Small operational leaks. Big financial consequences.
These are the patterns we see in nearly every building the first week. None of them show up in your EHR reports.
The referral that rang out
A hospital case manager calls at 4:45 pm. The admissions coordinator is in a care-plan meeting. It rings the nurse station, nobody picks up, the discharge goes to the building across town. CarePulse shows you every one of those calls, and alerts someone who can answer.
The 9-minute night shift
Families do not complain about averages. They complain about the night their mother waited 22 minutes. Call-light data by room and shift lets your DON fix the pattern in a week instead of hearing about it at survey.
The MDS that slipped
In skilled nursing, a late Significant Change assessment quietly defaults a PDPM rate. Multiply that across a year of quarterlies and you are funding somebody else's building. As EHR analytics roll out, we flag every ARD and due date from your own exported MDS reports so your MDS coordinator never has to guess.
See your own phone and email numbers in 48 hours.
We connect read-only, we never touch your nurses' workflow, and the first dashboard is on us.