Live long-term care analytics demos Click around. This is what your building looks like on CarePulse.
Synthetic sample data for a fictional three-facility group, not real facility results. Change the date range or facility and every chart, tile, and table re-renders. Hover any mark for exact values, or switch a chart to its table view.
Range
Facility
Phone system connected · RingCentral
Inbound calls0
Avg speed to answer0
Abandoned before pickup0
After-hours calls to voicemail0
Calls by hour of day
Answered vs. missed or abandoned, all lines
Speed to answer by department
Average seconds to pickup
Speed to answer, daily
Facility-wide average vs. 20-second goal
Missed calls, day × hour
Darker means more calls missed
Department scorecard
Every ring group, ranked against the answer-time goal
| Department | Calls | Avg answer | Abandoned | To voicemail | Status |
|---|
Range
Facility
Nurse call connected · Rauland Responder
Median call-light response0
Answered under 5 minutes0
Longest single wait0
Call lights per resident-day0
Response time by unit and shift
Average minutes from call light to staff presence
Response time distribution
Share of all call lights
Daily response, median and 90th percentile
The 90th percentile is what families remember
Response by unit and hour
Darker means slower
Rooms with the longest average wait
Frequent, slow callers are your care-plan opportunities
| Room | Unit | Call lights | Avg wait | vs. 15 min | Slowest shift | Status |
|---|
Range
Facility
Mail connected · Microsoft 365
Median first response, admissions@0
Replied within 1 hour0
Unanswered over 24 hours0
Hospital referral emails0
First response by inbox
Median time to first human reply
Inbound volume by weekday
Average emails per day, by inbox
One-hour reply rate, daily
Share of inbound emails answered within 60 minutes
Referral email funnel
From inbox to admission
Oldest unanswered threads right now
Subjects shown as your team sees them; message bodies are never stored by CarePulse
| Subject | Inbox | Waiting | Status |
|---|
Range
Facility
EHR connected · PointClickCare (read-only)
Census today0
Occupancy0
PDPM case-mix index0
30-day rehospitalization0
Daily census
Midnight census vs. budgeted census
Payer mix by month
Average daily census by payer
Quality measures, current quarter
Long-stay and short-stay measures vs. national averages (lower is better)
PDPM component case-mix
Your facility vs. state average
Accounts receivable aging
Outstanding balance by bucket
MDS assessments due this week
Every ARD and due date pulled from PointClickCare, flagged before the window closes
| Resident | Assessment | ARD | Due | Status |
|---|
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