About CarePulse Analytics We came from the IT closet of the nursing home, not a venture-backed pitch deck.
CarePulse was built by a healthcare IT team with 20+ years of IT experience, much of it inside skilled nursing facilities in Oklahoma and Texas: running the networks, the phone systems, the nurse-call panels, and the PointClickCare integrations.
We kept seeing the same thing. Administrators were making decisions from a spreadsheet somebody built on Friday, while the phone system, the call-light panel, and the shared inbox already knew exactly where the building was leaking. Nobody was looking at that data, because nobody had put it in one place. So we did.
- Operators firstEvery metric on the dashboard was requested by an administrator, a DON, or an owner. Nothing is there because it looked nice.
- Plain numbersSeconds to answer. Minutes to respond. Days to reply. Beds filled. No proprietary "scores."
- Healthcare-grade securityThe same team handles HIPAA, SOC 2 alignment, and cybersecurity for healthcare clients every day.
Three rules we build by.
Operations are clinical.
A missed call light is a fall risk. A missed referral call is an empty bed that funds one fewer CNA. Business analytics in long-term care is resident care by another name.
Show the outlier, not the average.
Averages hide the night shift that is failing. Every view on CarePulse leads with the worst hall, the oldest email, the slowest ring group, so you know where to walk first.
Never touch the chart.
We are read-only by design and by architecture. Your EHR, your nurse-call, and your phone system are never modified by CarePulse.
